Skip to main content

Edon’s Picks

Unleashing Innovation with In-House App Development

By Edon's Picks, People and Culture

Technological solutions have become essential for companies looking to stay competitive in today’s digital landscape, and Edon is no exception. We now have an in-house team dedicated to adapting the latest technologies for practical applications within our services; Property Management, Asset Management, Facilities Management, and Project Management have all benefitted from their efforts and from the latest in technological advancements.

Through of series of apps and other tools developed by our team, we’ve succeeded in creating capacity for all departments, allowing more time for tenant/client focused activities and value-added work. Artificial intelligence can now read and process invoices, speeding up vendor payments. Staff in the field can easily schedule work, report incidents, and even submit purchase order requests on their phones through our app launcher, cutting down the time it takes to complete projects. Log entries can be updated digitally, reducing the need for paper records and providing better access to those who use them.

By developing these tools in-house, we’re able to design them to suit our business and our staff. We recognize that the communities in which we operate have diverse cultures, which may lead to language barriers if left unaddressed. One way we’re overcoming language barriers is to build in translation options; our Team Members can feel more confident when entering mileage, expense reports, or timesheets, for example, using their native languages. Our apps can be translated into Spanish, French, Filipino, Italian, Polish, and Portuguese, just to name a few.

Providing our Team with the digital tools they need to excel will continue to be a focus as technologies expand. Leveraging the power of apps and advanced technology will allow us to continue to deliver exceptional tenant and client experiences.

Home is Where the Hive is

By Edon's Picks, Office, People and Culture

Alberta is home to over 200 bee species, and our office rooftops are home to one of them. 

A few years ago, we partnered with Alvéole, an urban beekeeping company which aims to promote the importance of bees in the urban environment. Hives were first installed on the roof of two of our Calgary office buildings, Airstate Centre and Atrium I, and a third hive was later installed at Atrium II. These hives are registered with the Ministry of Agriculture and tended by a dedicated Alvéole beekeeper to ensure the ongoing health of the colony.

Rooftop hive at Atrium I

The bees are singularly focused on maintaining hive development by bringing nectar, pollen resin and water to the colony, and only sting when they feel their colony is threatened. As their colonies are located well away from our tenants and clients, there is little chance of the bees encountering the type of aggression that would see them resort to stinging. As well, Alvéole works with a special breed of Italian bees known for their mild temperament and docility – keepers wear little to no protection. 

Over the past couple of years, the tenants have been given opportunities to learn more during online seminars, as well as being invited up onto the roofs (following all safety protocols) to interact with the beehives through clinics run by our Alvéole beekeeper. The honey produced from these hives is given back to our tenants as holiday gifts, new tenant welcome gifts, and as swag at events, further enhancing their apian experience. These types of interactions are allow us to offer something unique and meaningful to our tenants while encouraging bees to flourish in an urban environment.

Honeybees from the colony at Atrium I

The hives have been wrapped up tight for the winter, but the bees are starting to emerge. You can check in on them by visiting the blogs for each hive: 

Airstate Centre

Atrium I

Atrium II

Offering Additional Services

By Case Studies, Edon's Picks, Office

Our Caretakers are part of our Integrated Services and one of our Centres of Excellence. An army of day porters and evening staff keep lobbies, washrooms, floors, and common areas spotless. But what happens when tenant spaces need some extra attention not covered under their routine suite cleaning? By offering these services in-house, we can offer worry-free solutions in a number of ways.


Cost and timing are generally the largest considerations when selecting a service provider. We can often perform the service quicker and at a lower rate than an external vendor. As these services are supplemental to our primary business, we can eliminate the need for call out fees, consultation or quote fees, and other surcharges.

For example, in 2021 we were contacted by a tenant looking to have some additional cleaning done over their Christmas holiday closure as follows:

  • Front Desk/Reception – carpet shampoo, steam clean 2 chairs, and wash the walls
  • Kitchen – clean and sanitize the fridge, microwave, walls, and sink
  • Washroom – clean and sanitize the walls, floors, toilet, and sink

The job was scheduled for the holiday closure and completed for the reasonable price of $425.00.

During the pandemic, we also offered electrostatic disinfecting spraying. Some tenants made use of this service daily, particularly those with classroom settings, while others requested occasional disinfections if notified of a positive case. The cost to tenants was nominal when considering the alternatives of temporary closures, lost business, or staff/clients becoming ill from exposure.

Quality is also a key factor. By performing the work in-house, we ensure tenants and clients receive the quality and care they expect. Keeping in mind Property Managers have an invested interest in the maintenance of their spaces and tenant relationships, it makes sense to use in-house staff for additional services. By engaging our Caretakers to perform a move-out cleaning for a vacating tenant, for example, we can expect the job to be done to the Landlords expectations and ensure no nasty surprises in the final walkthrough.

Health and safety are important to us. Edon is COR certified and maintains a robust health and safety program. Our Caretakers strictly adhere to our policies and procedures, so we are better able to control the risks of worker illness or injury. They are also familiar with the tenant spaces and have regular access as part of their daily tasks. Therefore, tenants do not need to arrange for security clearance or building access for an external vendor and can trust our staff to operate safely and securely in their space.

Offering additional cleaning services to tenants and clients makes sense. By offering a wide range of cleaning services, we can provide tenants with a clean and well-maintained environment with greater peace of mind.

Great Team, Great Spaces

By Case Studies, Edon's Picks, Office

After the success of the lobby/atrium renovation at Atrium II, our Project Management Office (PMO) turned its sights across the street to Atrium I, another building in need of modernization.

Acting as Project Manager, the PMO oversaw all aspects of the renovation:

  • Translating the Landlord’s intent into a conceptual design
  • Leading the consulting team to develop, review and issue tender drawings
  • Managing building permit applications
  • Coordinating construction, including site inspections, financial tracking and change management claims
  • As the project wrapped up, they led the commissioning, deficiency walkthroughs and handover.

All areas of the lobby and atrium were enhanced, including floors, staircases, walls, and planters. The area was opened up with the strategic placement of upgraded lighting and glass half-walls leading to the stairs on the upper level. Seating areas were also reconfigured to make the space more conducive to working or meeting outside tenant offices.

The ability to oversee these projects internally provides us with many advantages, including greater control over quality and safety, and the control of finances to make sure we don’t go over budget. There is still the occasional hiccup as a material shortage caused a delay, but the bright and modern space was worth the wait.

There is immediate availability at both Atrium I and Atrium II. Find out more on our Property Listing page.

Integrated Services, Exceptional Results

By Case Studies, Edon's Picks, Industrial

Advanced Energy Technology International (AETi) was looking for a bright and modern office space to welcome clients and provide employees with a desirable place to work. The space they were interested in, located in Calgary’s Airstate Business Park (a property managed by Edon), was anything but. .

After listening to and understanding AETi’s needs, our   Project Management Office (PMO) and General Contracting (GenCon) Divisions set out to transform the space into exactly what AETi envisioned.  Both the PMO and GenCon were instrumental in this renovation, from concept to completion – the PMO managing all facets of design, permitting, demolition and construction, and GenCon providing the materials and skilled trades to execute the work. The result is not only impressive, but a true reflection of AETi’s vision.

Such in-house, integrated services – like PMO and GenCon – are unique to Edon and provide several advantages, all of which AETi experienced first-hand. By self-performing the work, we eliminate multiple mark-ups and can therefore offer more favorable rates. Using our own forces also provides greater control over quality and safety and assures compliance with our ISO 9001:2015 (Quality) and COR (Safety) certifications. It also typically results in shorter schedules, so projects are completed faster.

The transformation of AETi’s new office space brought their vision to fruition and demonstrates the benefits of our integrated, in-house services. AETi has a bright and modern space, and our PMO and GenCon teams delivered another successful project.

Electronic Recycling for Office Tenants

By Edon's Picks, Land, Office, Retail

Disposing of obsolete and unwanted electronics will soon be easier for many office tenants in Edon’s Asset Management portfolio. We have partnered with Technotrash Alberta Ltd., a leading Calgary-based firm that specializes in the primary stage of electronics recycling.  Our tenants will soon be able to responsibly dispose of electronic devices such as laptops, computers (and subsequent parts), televisions, microwaves, printers, fax machines, wires and cables, non-alkaline batteries, etc., simply by placing them in specified bins in their buildings.  

The ever-changing technological landscape has led to more electronic devices in use than ever. But with shorter and shorter useful lives, these devices need a place where they can “retire” without harming the environment. Keeping these items out of landfills means toxic elements, such as cadmium and mercury, will not leach into the soil. Also, reclaiming these and other materials reduces the need to mine them, thereby lessening both the effects caused by such activities and the drain on our natural resources.

As part of our journey to improve sustainability across our portfolio, we are thrilled to partner with Technotrash and offer our tenants a responsible way to recycle their electronic devices.

The Gateway to New Opportunities

By Edon's Picks, Land, Office, Retail

Surrounded by soaring mountains, fresh air and breathtaking panoramic views, The Gateway at Three Sisters is a new retail and commercial development situated just East of Canmore, AB. Planned with the community in mind, this unique development will support the needs of local residents, visitors and business owners alike.

As the Town of Canmore and its surrounding areas continue to grow, The Gateway will provide much-needed amenities such as a new grocery store, gas station, public parks and spaces, restaurants, coffee shops and more. The 280,000 sq. ft. development will make it easy for people to walk, bike and commute within it.

The Gateway is scheduled to break ground in Spring 2024, with leasing opportunities for both retail and commercial tenants currently underway. Contact us for availabilities or visit The Gateway at Three Sisters.

Edon Installs Solar Panels at Millennium Place

By Edon's Picks

Edon’s Project Management team successfully installed 313 solar modules on the roof of Millennium Place Recreation Centre. These solar panels will generate 141.9MWh of power per year when they become operational. And with a lifespan of 40 year, these panels will improve the facility’s energy efficiency for years to come.

Millennium Place is the largest recreation centre in Strathcona Country, located just east of Edmonton. It features a wellness centre, aquatics centre, indoor track, two NHL-sized arenas, indoor play space, gymnasium and youth lounge.

Pandemic Interview Tips

By Edon's Picks, People and Culture

Despite challenges of the on-going pandemic, recruitment at Edon is still going strong.  Like many workplaces, Edon is taking necessary precautions to protect team members throughout this time, including utilizing virtual interviews to assist in the recruitment process. Check out our tips for conducting virtual interviews, including key tasks to do before, during, and post interview.

Be prepared to ace your next virtual interview with these helpful tips.

  1. Device Check

We’ve all run into technology issues during the past year as teams adapted to new applications. Prior to the interview, ensure your device is up and running properly. We recommend downloading the software being used for the interview beforehand, such as Microsoft Teams. If possible, conduct a test meeting with family or friends to verify your microphone, audio, and video settings. A strong internet connection is also key for a successful interview.

  1. Location, Location, Location

We know it is impossible to eliminate every possible distraction at home or work during an interview; however, try to find a space that will allow for as few interruptions as possible. A quiet space away from others who may be living with you, whether family members, roommates, or pets, will help eliminate outside noise. It’s also a good idea to find a space with a neutral background to prevent visual distractions during the interview (this could be your home office or simply a blank wall in one of your rooms). Refrain from using virtual background options as these can be distorted by your movements. 

  1. Camera Ready

As with in-person interviews, you want to put your best foot forward, even virtually.  Dress in business casual attire from top to bottom… as you may need to deal with an unexpected interruption during the call. Don’t give the interviewers a reason to focus on anything other than what you’re saying. Dressing like you would for an in-person interview is also a way to set you in a business frame of mind.

  1. Eyes Up Here

Connecting with interviewers virtually may be difficult; however, in order to maintain eye contact be sure to look directly at the camera when asking or responding to questions. If you’re looking at the screen or off to the side, it can appear that you aren’t interested in the discussion. Also try to remember the camera can pick up everything, so sit with your feet firmly planted on the ground and avoid continual movements like adjusting in your chair.

  1. Ready for Anything

As with any technology, things can go wrong no matter how much you try to prevent it.  At the start of the interview request a phone number from the interviewers just in case you get disconnected. Also be ready to handle unexpected interruptions such as noise or the possibility of something or someone dropping into camera view.  If required, briefly apologize for the interruption and request a moment to deal with the situation.  Remember to mute your microphone or turn off your camera before leaving!

  1. Follow up

While it may be customary to thank your interviewers at the end of the meeting, a follow up email further expressing your thanks and interest in the position is a great idea.  Not only will this reinforce your interest in the role, it also leaves a great impression on the interview team.

Property Management: Ready for Anything at Anytime

By Edon's Picks, People and Culture

Property management has been rightly compared to the role of a circus ringmaster. Juggling a multitude of balls in the air, property management can involve putting out little and big fires – figuratively only – meeting with clients about an urgent request or checking that plumbers, electricians and caretakers are getting a project done on time and on budget.

And, that’s just what a property manager’s typical morning can look like.

Effective property management ensures facilities continue to operate efficiently and safely for tenants.

In the world of real estate, property management is not a flashy or glamorous job, but it is a critical part of ensuring the long-term health and maintenance of buildings and people’s safety. Unforeseen events and breakdowns are all part of what they handle. But mitigating surprises involves being hyper-proactive with preventive maintenance, constantly checking on the current state of HVAC systems, a water treatment system or a roof that leaks after every heavy snowfall. Another day on the job can mean responding to a tenant’s request to string up or take down the Christmas lights or orchestrating an efficient cleanup of bags and bags of confetti following a concert at an auditorium.

Just one property management portfolio alone at Edon can involve overseeing more than 350,000 square metres and cover an assortment of buildings and facilities: airplane hangars, museums, institutional buildings, a conservation area, or an entertainment venue.

Let’s take a look at five obvious and not-so-obvious areas of responsibility in the job of property management:

How old is that HVAC system or roof?

A strong operations and maintenance program can transform a poorly designed or outdated building to outperform a well-designed building that is neglected. This is something any good property manager and their team knows. The day-to-day job of checking and evaluating a building’s critical assets – whether it be mechanical or electrical – is vital to a building’s longevity and optimal functioning. So is having a solid preventative maintenance program in place, something Edon’s property managers are responsible for implementing or improving when overseeing a portfolio.

Keeping tenants happy and safe

Edon’s Property Manager Martin Cote and his team in Edmonton were tasked with the job of replacing or refurbishing all critical assets of a 70,000m2, 10-storey, 36-year old building. It required a solid coordination effort with 2,000 tenants in the building, which also sees an average of 600 visitors a day. That role included setting the budget, reviewing and awarding tenders for contractors, and scheduling team members to avoid business disruptions as much as possible. That’s just one example of Total Property Management (TPM) offerings.

The show must always go on, says Property Manager Jason Kulak who has overseen entertainment venues in Alberta. He has fielded daily tenant and performer requests for everything from lighting, to room temperature and placement of furniture as well as making contingency plans for mechanical failures, all ensuring nothing got in the way of the enjoyment of a performance.

Ready for a snowstorm… or a pandemic

As sure as winter arrives early in Alberta, a Property Manager’s job can seem a bit like a weather prognosticator. Part of Edon’s worry-free customer solutions includes snow removal from parking lots and sidewalks so they are cleared and safe for people coming to or leaving work. It’s part of a property manager’s role to get in front of unforeseen or fast-moving events, like weather, and to pull a team together that is ready to efficiently remove ice and snow so Edon’s clients trust the job can be done in a timely manner. Edon’s property managers have also been at the forefront of helping clients in their efforts to manage COVID-19 through enhanced technology, cleaning measures and screening protocols.

On time, on budget and with the right team

Property managers know time is money and are involved in setting and overseeing large budgets, well into the millions of dollars. “Getting the right people to do the job is key,” says Senior Property Manager Rick Nielsen. When a client needs an important initiative implemented, Nielsen relies on the strength of his team, like all property managers must, to ensure it’s done right the first time.

Continual certification and learning

Working in property management, like many professions, requires one to become a life-time learner. Most property managers are equipped with facility management and real property administrator certifications, but their education does not end there. Because property management involves so many areas, people in the field need experience and knowledge in health and safety, handling of hazardous materials, mechanical and electrical, as well as environmental and regulatory knowledge.

But at the core, property management is all about keeping clients and tenants happy and safe – juggling all those balls with professionalism and skill. It’s all in a day’s work in the fast-paced world of property management.