Edon Management is committed to respecting the privacy of the personal information of the individuals with whom we interact. We have developed this Website Privacy Commitment to describe our privacy policies and practices and how we collect, use and disclose the personal information of those individuals who visit our website. We have developed other documents that describe our privacy policies and practices with respect to our employees and with respect to our customers, suppliers and other parties with whom we interact. Read our Privacy Commitment to learn more about our privacy policies and practices.
WHAT IS PERSONAL INFORMATION?
Personal information means information about an identifiable individual. Personal information does not include business contact information (such as an individual’s name, title, business address, business phone and fax number) when such information is collected, used or disclosed for the purpose of business communications.
WHAT PERSONAL INFORMATION DO WE COLLECT?
You can visit our website without telling us who you are or revealing any information about yourself, including your e-mail address. Our web server, host and tools (such as Google Analytics) may collect information related to your visit to our website, including the IP address and domain used to access our website, the date, time and duration of your visit, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page that is viewed by that IP address and what country you are from. We use this information for statistical, reporting and maintenance purposes. For example, we use this information to monitor our website’s performance (such as number of visits, average time spent, page views), to enhance and customize your experience within our website and for our business purposes such as working to continually upgrade our website.
In addition, we collect the personal information that you submit to our website, such as your name, address and any other contact or other information that you choose to provide by:
- using the “contact us” portion of this website;
- applying for a position with Edon through this website;
- by corresponding with a representative of Edon via e-mail using the hyperlinks created for that purpose; or
- other collection / interactive activities
Where you request information from us, we may use the email address that you provide to send you information about offers on products and services that we believe may be of interest to you. If you have asked us to put you on an email mailing list to provide you with certain information on a regular basis, or if we send you information about our offers on products and services by email, you may ask us to remove you from the list at any time (by using the “contact us” button on the website to inform us of your request) or by using the “unsubscribe” mechanism found in our emails.
When you visit the website, we place a “cookie” on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs.
HOW DO WE USE WEB TOOLS?
We may use certain web tools in the development, maintenance and enhancement of our website. For example, we may use certain Google Analytic and Advertising features, including:
- Remarketing with Google Analytics to serve relevant ads to website visitors across the Internet;
- Google Display Network Impression Reporting; and
- Google Analytics Demographics and Interest Reporting.
To learn more about Google Analytics, please visit their website at www.google.com/analytics.
WHY DO WE COLLECT, USE, AND DISCLOSE PERSONAL INFORMATION?
The personal information collected is used and disclosed for our business purposes.
Your personal information is shared with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you. In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of Edon.
We will only use or disclose your personal information where necessary to fulfill the purposes indicated at the time of collection or as indicated in this Policy. We will not sell customer lists or personal information to other parties.
We will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without your consent.
Consent can be provided expressly, impliedly, orally, in writing, electronically, through an authorized representative or through inaction (for example, if we notify you that we want to collect, use or disclose your personal information for a specific purpose and you do not object). We assume that, by using our website, you consent to the collection, use and disclosure of your personal information to the extent authorized by applicable law.
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
Edon endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.
Unfortunately, data transmissions over the Internet cannot be guaranteed 100 per cent secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems. We will not be responsible for any loss or damage suffered as a result of breach of security or confidentiality when you transmit information to us by e-mail or other Internet or wireless communication, or when we transmit information by such means.
The security of your personal information is important to us, please advise our Privacy Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
WHAT ABOUT LINKS TO OTHER WEBSITES?
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Edon is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
UPDATING AND ACCESSING YOUR PERSONAL INFORMATION
It is important that the information contained in our records is both accurate and current. If you have any questions or would like to update or access your personal information, please contact us (by using the “contact us” button on the website). You have the right to access your personal information held by us, subject to limited exceptions as provided by law.
A request to access personal information must be made in writing on forms provided by us and must provide sufficient detail to identify the personal information being sought.
Upon request, we will also tell you how we use your personal information and to whom it has been disclosed (if applicable).
We will make the requested information available within 45 business days (or as otherwise required by law), or provide written notice of an extension where additional time is required to fulfill the request.
We may charge a minimal fee for providing access to personal information. Where a fee may apply, we will inform you of the cost and request further direction from you about whether or not to proceed with the request.
If a request is refused in full or in part, we will notify you in writing, providing the reasons for refusal and the available recourse, all as provided by law.
INQUIRIES OR CONCERNS?
We are responsible for personal information under our control and we have designated the President, Vice President, and Controller as the three individuals who are accountable for our compliance with the privacy principles.
For more information, or if you have questions or concerns about our Privacy Commitments, please contact us:
By using our website, we assume that you have consented, when your consent is required by law, to the collection, use and disclosure of your personal information as explained within this Privacy Commitment.
Upon written request, customers and employees will be informed of the existence, use and disclosure of their personal information and be given access to it. Customers and employees may verify the accuracy and completeness of their information and may request that the information be amended where appropriate.
INTERPRETATION OF THIS PRIVACY COMMITMENT
This Website Privacy Commitment includes examples but is not intended to be restricted in its application to such examples, therefore where the word ‘including’ is used, it shall mean ‘including without limitation’. This Website Privacy Commitment is subject to Edon’s privacy policies and practices and is not intended to modify such policies and practices or to create new rights or obligations not contained within such policies and practices. This Website Privacy Commitment only applies in respect of those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable. In this document, “Edon”, “we”, “our” and “us” refers to Edon Management.
We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling practices comply with the Personal Information Protection Act (Alberta) and the Personal Information Protection and Electronic Documents Act (Canada).
The policy applies to personal information about our individual customers and employees that is collected, used or disclosed by us.
The policy applies to the management of personal information in any form whether oral, electronic or written.
The policy does not impose any limits on the collection, use or disclosure of the following information by us:
- A customer’s name, address, telephone number and email address, when listed in a directory or available through directory assistance;
- An employee’s name, title, business address (including e-mail address) or business telephone or fax number, or;
- Other information about the customer or employee that is publicly available or specified by regulation pursuant to the Personal Information Protection Act or the Personal Information Protection and Electronic Documents Act.
When you visit the Edon website, our server may automatically collect and retain a limited amount of data essential to the efficient operation and security of the site. An automated process may analyze this data and a statistical report may be created to help us identify usage trends and improve the site. Also, our website may distribute a small file to your computer, called a “cookie”, which can allow us to provide you with personalized information on your future visits to the site. This information is not used for any other purpose and is not shared with or sold to any third party.