Our Caretakers are part of our Integrated Services and one of our Centres of Excellence. An army of day porters and evening staff keep lobbies, washrooms, floors, and common areas spotless. But what happens when tenant spaces need some extra attention not covered under their routine suite cleaning? By offering these services in-house, we can offer worry-free solutions in a number of ways.
Cost and timing are generally the largest considerations when selecting a service provider. We can often perform the service quicker and at a lower rate than an external vendor. As these services are supplemental to our primary business, we can eliminate the need for call out fees, consultation or quote fees, and other surcharges.
For example, in 2021 we were contacted by a tenant looking to have some additional cleaning done over their Christmas holiday closure as follows:
- Front Desk/Reception – carpet shampoo, steam clean 2 chairs, and wash the walls
- Kitchen – clean and sanitize the fridge, microwave, walls, and sink
- Washroom – clean and sanitize the walls, floors, toilet, and sink
The job was scheduled for the holiday closure and completed for the reasonable price of $425.00.
During the pandemic, we also offered electrostatic disinfecting spraying. Some tenants made use of this service daily, particularly those with classroom settings, while others requested occasional disinfections if notified of a positive case. The cost to tenants was nominal when considering the alternatives of temporary closures, lost business, or staff/clients becoming ill from exposure.
Quality is also a key factor. By performing the work in-house, we ensure tenants and clients receive the quality and care they expect. Keeping in mind Property Managers have an invested interest in the maintenance of their spaces and tenant relationships, it makes sense to use in-house staff for additional services. By engaging our Caretakers to perform a move-out cleaning for a vacating tenant, for example, we can expect the job to be done to the Landlords expectations and ensure no nasty surprises in the final walkthrough.
Health and safety are important to us. Edon is COR certified and maintains a robust health and safety program. Our Caretakers strictly adhere to our policies and procedures, so we are better able to control the risks of worker illness or injury. They are also familiar with the tenant spaces and have regular access as part of their daily tasks. Therefore, tenants do not need to arrange for security clearance or building access for an external vendor and can trust our staff to operate safely and securely in their space.
Offering additional cleaning services to tenants and clients makes sense. By offering a wide range of cleaning services, we can provide tenants with a clean and well-maintained environment with greater peace of mind.